Facebook Customer Satisfaction Survey Welcome to your Facebook Customer Satisfaction Survey Name Email How often do you participate in the Facebook group? Daily Several times a week Once a week Rarely Never None How satisfied are you with the current state of the Facebook group? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied None What do you like most about the Facebook group? What aspects of the Facebook group could be improved? How would you rate the group's content relevancy? Highly relevant Moderately relevant Somewhat relevant Not very relevant Not relevant at all None How would you rate the group's level of engagement and interaction among members? Highly engaging and interactive Moderately engaging and interactive Somewhat engaging and interactive Not very engaging and interactive Not engaging and interactive at all None What features or tools do you think would enhance the Facebook group experience? Are there any specific topics or areas you would like to see more focused on within the group? How would you rate the moderation and enforcement of group rules? Very effective Effective Neutral Ineffective Very ineffective None What suggestions do you have to make the moderation and enforcement of group rules more effective? On a scale of 1-10, how likely are you to recommend this Facebook group to others? Do you have any additional comments or suggestions for improving the Facebook group? Time's up
